Backups

We currently only offer two types of backups, Server Backups and Database Backups.

Server Backups

A Server Backup is your entire server saved as a server image done weekly and retained for 4 weeks. If you wish to restore a Server Backup, then you will need to create s support ticket within your account.

Database Backups

This is the required permissions needed in order to complete this action. If you do not have permissions to complete this action, then you will need ask the account owner to grant you privileges.  Databases : Backup Database

Database Backups are done nightly for each Database you created and retained for 30 days. You can manually create a Database Backup at any time by going in to your account and select "Databases", then search for the Database you wish to backup. Once you found it you can click on the menu and select "Backups". From there you can create a new backup by clicking on the "Create Backup" button.

Downloading Database Backups

You can then download the backup once it is complete by clicking on the menu and "Download".

* If you do not have permissions to perform any of the actions, then you will need ask the account owner to grant you privileges with the required permissions